Seneca Animal Hospital is considered an essential service in New York State. We will be open our normal hours. However, we will be open for sick or urgent patient visits only, at this time. We have temporarily suspended wellness exams, vaccinations, and routine surgeries, as to be in compliance with Federal Law. The date for resuming these visits and surgeries will yet to be determined.
We ask if you have flu-like symptoms, with a cough and a fever, or if you are feeling ill in general, to please refrain from coming into our hospital. We ask that you stay home.
We are asking that you prepay for your pet’s medications and food over the phone with a credit card. We are limiting as much physical contact for everyone’s safety.
Seneca Animal Hospital is restricting clients from entering our building. When you arrive, we ask that you call our office from your car to check in. Our Receptionists will take your information, and the make and model of your vehicle. A staff member will come out and bring your pet inside. Our clients will need to wait in their vehicle, while we examine their pet. Due to the growing number of Covid-19 cases, this is for our client and staff safety. After your pet's exam, you will then be able to speak to our doctor over the phone to go over the visit.
We will be short staffed during this time, and as a result our technician appointments will be extremely limited. We take the health of our patients, clients, and staff very seriously. We ask for your patience and cooperation during this very difficult time.
Seneca Animal Hospital values you and wants to support you as you navigate the rapidly changing news about the COVID-19 virus. In order to help you address pet owner questions, Mark Rishniw, BVSc, PhD, DACVIM (SA-IM), DACVIM (CA), a VIN consultant, has published an article of frequently asked questions and resources to help people understand the risk to them and their pets. The article is available on Veterinary Partner, a trusted source of information powered by VIN.
The link to review the article is: